> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kupe.in/llms.txt
> Use this file to discover all available pages before exploring further.

# India KYC

> Business verification required before buying India numbers. US numbers need no KYC.

Kupe-managed Plivo numbers: **US can be purchased immediately**. **India requires an accepted compliance application** first.

Do this in the console: **Phone numbers → Add number → India → Start verification**. Document upload is dashboard-only.

## What to submit

KYC is under **your** business (not Kupe's):

| Field                             | Notes                                                                      |
| --------------------------------- | -------------------------------------------------------------------------- |
| Business name                     | Legal name                                                                 |
| First / last name                 | Authorised person                                                          |
| CIN or Udyam number               | Registration number from the incorporation certificate — **not** the GSTIN |
| Email, phone                      | Contact                                                                    |
| Address, city, state, postal code | India                                                                      |
| Registration certificate          | MCA Certificate of Incorporation or Udyam                                  |
| GST certificate                   | Form GST REG-06                                                            |

Plivo reviews the packet. Status is usually `submitted` for a few minutes, then `accepted` or `rejected`.

## Statuses

| Status            | Buy India numbers?                       |
| ----------------- | ---------------------------------------- |
| none              | No                                       |
| draft / submitted | No — wait or resume                      |
| accepted          | Yes                                      |
| rejected          | No — resubmit using the rejection reason |

The India numbers dialog has a **KYC status** tab.

## API

* `GET /v1/orgs/{org_id}/plivo/compliance/requirements`
* `GET /v1/orgs/{org_id}/plivo/compliance`
* `POST /v1/orgs/{org_id}/plivo/compliance`
* `POST /v1/orgs/{org_id}/plivo/compliance/refresh`

MCP `buy_phone_number` still needs `confirm=true`. If compliance is required and not accepted, purchase fails — finish KYC in the console.

US numbers skip this. BYOK (your own Twilio / Plivo / Exotel) skips Kupe KYC because the number already lives on your account.

See [Phones](/guides/phones) for search, buy, and release.