Model
In the Model section you configure how the assistant thinks and responds.- Choose a model from the dropdown.
- Set temperature to control variability — lower values are more deterministic, higher values more creative.
- Optionally set a welcome message for when a call starts.
- Define a greeting that the agent speaks at the start of the call.
Use case: Use the model settings to tune tone, creativity, and how the conversation starts.
Transcriber
The transcriber turns the caller’s speech into text for the model.- Pick a transcriber provider from the list.
- It converts speech to text in real time so the agent can respond quickly.
Streaming
Some providers support a Streaming option. When enabled, transcription is streaming, which keeps conversations smooth and low-latency.Note: Most providers support streaming. If you use a non-streaming provider, response timing may differ.
Text to speech (TTS)
TTS turns the assistant’s text into spoken audio.- Choose from available voices and providers.
- Configure style and accent where the provider supports it.
- Streaming mode can start playback as audio is generated for faster responses.
Recommendation: Use TTS streaming for more natural, responsive calls.