Testing
Before using your assistant in production, you can test it inside the Kupe dashboard. You can use:- Web call — Full voice conversation (STT, model, TTS).
- Chat — Text-only interaction with the same agent logic.
Web call testing
Web call runs the full speech pipeline: your voice is transcribed, the model replies, and you hear the TTS response.- On the Configure Agent page, use the Start Call control (usually on the right).
- Save your configuration first so the latest settings are used.
- Click Start Call, speak, and the agent will respond in real time.
Chat testing
Chat uses the same agent and tools but in text only — no microphone or TTS.- Use the Chat area on the same screen (e.g. bottom-right).
- Type your messages and read the agent’s replies in the chat window.
- Useful for quick checks of prompts and logic without voice.
Tips
- Always save before starting a test.
- Use Web call to check real voice behavior and latency.
- Use Chat for faster iteration on prompts and behavior.