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Integrations Overview

Integrations let your agents perform richer, more intelligent actions by talking to external systems. Kupe integrations are quick to set up: choose a type, connect, and your agents can use the new capabilities without extra code. That gives you a single integration layer for voice agents to read data and run actions in real time.

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Unified setup

From the Integrations area in the dashboard:
  1. Choose the integration type (MCP or HTTP).
  2. Click Connect (or follow the provider’s sign-in flow).
  3. After authorization, the integration appears in your list.
Once connected, the provider’s tools or endpoints are available to your agents — for example to fetch data, send updates, or call third-party APIs. This works for pre-built integrations (e.g. calendar, CRM) and custom setups you configure yourself.

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Custom integrations

You can add custom integrations by defining:
  • Authentication (e.g. API keys, headers).
  • Endpoints and parameters.
  • Input/output (or schema) where relevant.
That lets your agents work with almost any external system or API.

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Output schema control

External APIs often return large payloads; not every field is useful for the agent. With Output Schema Control you can:
  • Define which fields you want in the response.
  • Trim unnecessary data before it reaches the model or tools.
  • Keep responses focused and efficient.
Example: for a calendar API you might keep only event_name and start_time and drop the rest. That keeps responses clean and easier to use downstream.