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Overview

HTTP integrations let your agents and workflows call external APIs through a single configuration screen. Your voice agents can then fetch data, trigger automations, or talk to internal services without writing custom code.

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Connecting from the library

In the Integrations dashboard, open the HTTP (or Integrations Library) section. Click Connect on the provider you want. Complete sign-in or authorization in the new tab. When connected, the integration appears under Active Integrations and can be used by Agents or Workflows.

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Custom HTTP integration

If your API isn’t in the list, add a Custom HTTP Integration:
  • Click Add Custom HTTP and provide:
    • Base URL of the API
    • Authentication headers
    • Timeout (if needed)
After configuration, the platform can fetch endpoint or schema information so the integration is easy to use. Custom HTTP integrations work like built-in ones and can be attached to any agent or workflow.

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Output schema control

Many APIs return large payloads with more fields than you need. You can define a custom Output Schema and keep only the fields you care about. Example: for a calendar API you might keep only event_name and start_time and drop the rest. That keeps responses clean and relevant for your use case.